Privacy Policy

Effective Date: [08-04-2025]

Orbits ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and products related to electrical and solar installations and equipment.

By using our website and services, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name
Contact information (email, phone number, address)
Payment information (billing address, credit card details)
Installation and service details (such as location and scope of work)

Third-party Data:

We may collect data from third parties (e.g., vendors, partners) to process orders or provide services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage electrical and solar installation services and products
To process orders, payments, and deliveries
To communicate with you regarding your inquiries, quotes, and service requests
To improve our website, services, and products
To personalize your experience
To send marketing and promotional materials (if you’ve opted in)
To comply with legal obligations and protect our rights

3. How We Protect Your Information

We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers: We may share your information with companies that help us provide our services (e.g., payment processors, delivery partners, marketing vendors).
Legal Compliance: We may disclose your information to comply with legal obligations or in response to a valid request by government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our website, and we use this information to improve our site’s functionality and performance. You can manage cookie settings through your browser, but disabling cookies may affect some website features.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal data, subject to certain conditions.
Opt-out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe instructions in our communications.

To exercise any of these rights, please contact us at orbitsgroups@gmail.com.

7. Third-party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Orbits
[Dr. Bhupen Hazarika Road, Radha Govinda Nagar, Noonmati, Guwahati-781020]
Email: [orbitsgroups@gmail.com]
Phone: [+91 8402865589 | 9401271725]